Sign Up in Person
Program Qualifiers
You must document your income eligibility or bring proof of participation in one of the following public assistance programs:
- Fuel Assistance (LIHEAP)
- Head Start
- Housing Choice Voucher (Section 8)
- MassHealth
- Pell Grants
- Public Housing (e.g. Boston, Brookline, Cambridge, or Somerville Housing Authorities)
- SSI/SSDI
- WIC
Individuals who do not participate in any public assistance program may still qualify based on income.
Partner Locations
You can sign up online or call our customer service team at 1-855-948-2929 to confirm your eligibility.
City of Cambridge
344 Broadway Cambridge, MA 02139
Email bluebikes@cambridgema.gov or call 617-349-4600 to speak with someone or set up an in person appointment
Cambridge Public Health Department
119 Windsor St, Lower Level, Cambridge, MA 02139
Virtual Enrollment Only - 617-665-3845 or via email abonnerseptien@challiance.org to make an appointment
Boston Transportation Department
1 City Hall Plaza Room 721, Boston, MA 02201
M: 9:30-11:30 a.m.
W: 2:00-4:00 p.m.
Mayor's Health Hotline
1010 Massachusetts Ave, 2nd Floor, Boston MA 02118
Call 617-534-5050 to make an appointment
Shape Up Somerville
50 Evergreen Avenue Somerville, MA 02145
Call 617-625-6600 x4321 to speak with someone or set up an in person appointment
Planning Department Brookline Town Hall
333 Washington St, 3rd Floor, Brookline, MA 021445
M–Th: 8:30 a.m. – 4:30 p.m.
F: 8:30 a.m. – 11:30 a.m.
Whittier Street Health Center
1290 Tremont St, Roxbury, MA 02120
M-F: 9:30 a.m. - 4:30 p.m.
Watertown Social Services Resource Specialist Program
127 North Beacon Street Watertown, MA 02472
Call 617-744-9585 to make an appointment
What to Bring?
You’ll need to document your participation in one of these programs, or demonstrate income within the program guidelines. These are the most common ways to document your eligibility:
Emergency Aid to the Elderly, Disabled, and Children (EAEDC)
Current DTA letter OR log into the DTA virtual gateway website or app at the guided enrollment center
Free or Reduced Lunch
Notification letter from the school district
Fuel Assistance (LIHEAP)
Eligibility notice to household (LIHEAP participants receive this by mail)
Housing Choice Voucher (Section 8)
Paper voucher attached to your lease. Or request a copy from the housing authority that granted your voucher
MassHealth
Confirmation letter or MassHealth card
Pell Grants
Print out fromstudentloan.gov or log into your account at the guided enrollment location
Public Housing
Copy of your lease or verification letter
SNAP/EBT
SNAP card or current DTA letter
Transitional Aid to Families with Dependent Children (TAFDC)
Current DTA letter OR log into the DTA website or app at the guided enrollment location
WIC
WIC card or letter from the WIC office
Individuals who do not participate in any public assistance program may still qualify based on income. Call a guided enrollment center for more information.