Contact Blue Bikes

Customer Service

Search our Help Center to find the answers to your questions, and if you're still having trouble, send us a message.

Station Sponsorships / Donations

For information on the opportunity to financially sponsor or donate a Hubway station, please contact us at

Corporate Partners

If you're interested in joining our Corporate Program and offering a discounted Blue Bikes membership to members of your organization, please contact us at

Media Inquiries

Please direct all media inquiries and requests to

Advertising & Promotions

For any inquiries around advertising, promotions, marketing, or requests for donations, please email


Interested in joining Blue Bikes? Please see our Careers page for more information and to search for open positions.

Title VI Compliance

Blue Bikes is committed to providing outstanding customer service in an equitable manner to all persons regardless of race, color, national origin, gender, religious beliefs, age, disability, sexual orientation, or other protected class. Know Your Rights.

Find more information on Title VI in English and Spanish.

Fill out the Hubway Title VI Complaint Form to register a complaint.