We’re always looking for ways to make Hubway easier and more convenient. Thanks to a recent software upgrade, existing members are now covered if something should happen to your key fob, and new members can start riding immediately instead of waiting for a key in the mail.
With our new Card-as-Key functionality, you can use the credit or debit card associated with your membership to check out a bike at any station. Simply go to any Hubway kiosk and insert the credit card associated with your account to get a one-time-use ride code. (Don’t worry, you won’t be charged again.) Once you get your ride code, use it to unlock any available bike at the station. To ride again, insert the same credit card to get a new ride code.
New Hubway members will still have two options to get their member key: (1) You can wait to get your key in the mail, which usually takes about a week; OR (2) You can pick up your key at one of our new key dispensers, which can be found at select stations. To find a station with a key dispenser, go to the Station Map and look for the grey key icon.
Want more information on how the Card-as-Key feature works? Check out our updated FAQ page for all the details.